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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bud glover

April 21, 2023

5  out of  5 rating by Bud glover
"Very through with review and advice.!"

Ronald Bestafka

February 4, 2023

5  out of  5 rating by Ronald Bestafka
"I had a conversation with Lisa on Friday with a concern, not only was she professional she dealt with me like I was one of her good friends"

Kevin Mortimer

February 1, 2023

5  out of  5 rating by Kevin Mortimer
"Very pleased with Bill and staff. Always accommodating and looking out for my families best interest. Been with them for years and plan on many more."

Yasmeen Batlle

January 31, 2023

5  out of  5 rating by Yasmeen Batlle
"Connie has been Absolutely amazing and kind. Thank you so much for helping me with everything! Happy customer!"

Robert Carr

January 21, 2023

5  out of  5 rating by Robert Carr
"Bill and his staff have been the best agency I’ve seen in my 40 yrs of needing insurance. They also take good care of my family and friends. Thank you"

Kristi Sipich

January 9, 2023

5  out of  5 rating by Kristi Sipich
"Billie and Lisa are amazing! I have had many questions and requested multiple quotes over the last year, and I can say that every single one of them was answered promptly with patience and kindness!! I would HIGHLY recommend this business to anyone shopping for insurance!"

Kaleb Ramos

December 29, 2022

5  out of  5 rating by Kaleb Ramos
"Everyone has been very helpful and quick to take care of my needs."

Rob Crane

December 28, 2022

5  out of  5 rating by Rob Crane
"Bill Mahaffy’s office has served my parents for decades. They’ve been absolutely wonderful to my family and today I separated from their account and Connie took care of me. She’s hard working, thorough, and very pleasant to talk to! She answered all my questions and got me set up quickly, even though I accidentally made it difficult on her deciding which vehicle I was going to end up in. Great office and amazing person Connie is!"

Sergio Mendez

December 21, 2022

5  out of  5 rating by Sergio Mendez
"Really thankful for the help of the team! They have taken care of my family when ever there has been something to be taken care of!!"

Ashley Wilson

December 16, 2022

5  out of  5 rating by Ashley Wilson
"My family and I have used Bill Mahaffy and his group for over 20 years. They are always friendly, professional and very helpful. Bill, Billie and Lisa are all wonderful!"

Yaroslav Kabyn

November 20, 2022

5  out of  5 rating by Yaroslav Kabyn
"They are always able to take care of me whenever I need, thank you for all the help."

Steve H

November 18, 2022

5  out of  5 rating by Steve H
"Bill and his staff are great. They are always available to help answer questions. Lisa is quick, efficient and humorous."

Cindy Kunkel

November 14, 2022

5  out of  5 rating by Cindy Kunkel
"Had an inquiry about my existing policy. Lisa provided excellent customer service and I had what was needed within an hour. Thank you Lisa"

Stef G

November 10, 2022

5  out of  5 rating by Stef G
"Lisa is always friendly, helpful and knowledgeable!"

Afton and Marc Reid

November 9, 2022

5  out of  5 rating by Afton and Marc Reid
"We have been insured by State Farm for many years. Bill Mahaffy and those that work with him are incredibly helpful and we feel secure in knowing they are looking out for us."

Jessica B

November 8, 2022

5  out of  5 rating by Jessica B
"Connie was so kind and helpful in assisting me with my insurance needs! I had to change my renters insurance and she stepped me through it so patiently. I feel incredibly taken care of by this office, knowing they are there to help and they actually care! My car was stolen earlier this year and they were amazing and attentive."

John Puckett

May 20, 2022

5  out of  5 rating by John Puckett
"The team at Bill Mahaffy is great to work with, I highly recommend them for your insurance needs."

222waverider

April 2, 2022

5  out of  5 rating by 222waverider
"Bill Mahaffy State Farm is by far the best insurance office I’ve worked with. Super professional and always has helped with any needs or questions I’ve had. Especially, Teri Bloyd has always been very helpful, responsive and just has excellent customer service. I would highly recommend this State Farm office! ~Erika"

Tom

March 26, 2022

5  out of  5 rating by Tom
"Teri was very helpful & patient. So nice to talk with a real person. Great personal customer service!! Thanks again Teri for helping my family get coverage set up on all our cars."

k d

February 25, 2022

5  out of  5 rating by k d
"Bill Mahaffy has been my State Farm Agent for over twenty years, and has consistently provided expert assistance with both home and automobile insurance coverage. Bill and his highly professional staff have always been available to address any questions or concerns. A telephone or email contact is often answered with the reassuring greeting, "How can I help?" Bill, in particular, is highly knowledgeable regarding insurance coverage as well as any issues that may impact claims. Importantly, compassionate understanding has been the defining characteristic of Bill's interactions with me when there have been significant issues to address. Specifically, during this prolonged COVID-19 Pandemic Bill personally, with great empathy, helped to move a claim settlement forward. I will long remain a customer at the Bill Mahaffy Agency due to the valued and valuable help I have received that has made a difference in my life. Karen DeLano"

Lynn Cleere

January 25, 2022

5  out of  5 rating by Lynn Cleere
"I want to tell everyone I know to switch to this insurance team. When our car insurance rate went sky high, I shopped State Farm and two competitors. Billie was straight-forward and clear with my options. The price was far better than the others. I was nervous about the Drive Safe & Sound program, but the savings were to great to pass up. Little did I know that the discount would increase for our next policy renewal! This was one of the best financial decisions I've made, AND this agency makes me feel like a valued customer. What else could you ask for?! Thank you so much for the personal attention, Billie!"

Jim Cantell

September 18, 2021

5  out of  5 rating by Jim Cantell
"She was amazingly helpful and thorough. Got a great quote and locked it in right there. Highly reccomend"

Lynn Cogburn

August 30, 2021

5  out of  5 rating by Lynn Cogburn
"Teri provides excellent service. She communicates clearly. She understands and cares about customer needs. I highly recommend this agency."

Euan Finlay

August 22, 2021

5  out of  5 rating by Euan Finlay
"The whole team is the best. Bill is quick to respond, lays out all my options for me to make the best choices. We have multiple policies, cars, home, RV and umbrella with Bill and he is always looking out for us with options to keep our costs low and our coverage where we want it. Just the best team around!"

Garrett Talavera

August 13, 2021

5  out of  5 rating by Garrett Talavera
"Amazing folks in the office there. Always gets back with me on time and very very helpful!"