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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Silke Bone

Silke Bone

October 12, 2024

5  out of  5
rating by Silke Bone
"Lisa has been extremely helpful with our process of switching insurance companies. She is so knowledgeable and very easy to work with. I would highly recommend Lisa and State Farm."
We responded:
"Thank you for the kind words about Lisa and our office, Silke. The 5-star review means a lot to us, and means that we are doing things right for our new and existing customers. Thanks again for the recommendation. We really appreciate it and look forward to working with you in the years to come. "
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Annita Namubiru

September 26, 2024

5  out of  5
rating by Annita Namubiru
"I was referred by a family friend to join state farm. Am not regretting, they are good People. Connie is my agent, she has done a good job to take me through the whole process. She has been helpful and answered all my questions."
We responded:
"Thank you, Annita, for the kind words and 5-star review. I'm so glad you were referred to us and worked with Connie to get your policies started. We are here to help and answer any questions you may have in the future. Thanks again. "
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Pat Conradi

September 26, 2024

5  out of  5
rating by Pat Conradi
"Connie was so helpful. Gave all the options for my coverage and also let me know what to look for as I look for a house. Can’t recommend her enough!"
We responded:
"Thank you for the kind words and 5-star review about Connie and our office. We know there are lots of options and we appreciate you allowing us to help you. "
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keith davis

September 12, 2024

5  out of  5
rating by keith davis
"You guys are amazing. Very user friendly, responsive, and an awesome team."
We responded:
"Thank you Keith. I appreciate the 5-star review and kind words about my amazing team. Always happy to help!! "
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Mary A Maddy

August 12, 2024

5  out of  5
rating by Mary A Maddy
"Works with customers with a great deal of caring. I feel protected knowing Bill has my best interests at heart."
We responded:
"Thank you so much Mary Ann. Such kind words and I appreciate the 5-star review and you allowing us to help you here in my office. "
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Donielle Lawhorn

July 18, 2024

5  out of  5
rating by Donielle Lawhorn
"Bill Mahaffy’s office was efficient, prompt and knowledgeable about what was needed from them during my home closing. They always provide me with the lowest discount possible and the staff are beyond kind."
We responded:
"Thank you so much Donielle. I appreciate your 5-star review, and for your kind words about our team. We are always happy to help!! "
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Kathy Anderson

July 15, 2024

5  out of  5
rating by Kathy Anderson
"A wonderful service oriented State Farm office! We received GREAT personalized service from Bill and his assistant Lisa!"
We responded:
"Thanks for the 5star review Kathy. I know Lisa was working hard for you, as she does for all of our customers. Thank you for taking the time to share your positive experience with us, and I appreciate you staying with me all these years. "
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Christopher Cardillo

May 1, 2024

5  out of  5
rating by Christopher Cardillo
"Lisa at Bill's office has taken tons of time to make sure our policies are correct. Always friendly and helpful. Couldn't be happier. All of the folks at the office are very courteous and I appreciate that I always get a person when I call."
We responded:
"Thank you for the 5-star review and kind words Chris. We appreciate you allowing us to help you in my office, and I know that Lisa does a great job being helpful and making the customer happy. Thanks again!!"
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John Gode

May 1, 2024

5  out of  5
rating by John Gode
"I recently worked with Connie to change my auto and home insurance to keep the same coverage but save significant monies. Connie facilitated the change of companies making the transition a smooth and easy transaction. I found the level of expertise and customer service to be nothing short of excellent. I would highly recommend working with the Bill Mahaffy Agency to anyone for any insurance needs."
We responded:
"Thanks for switching your auto and home insurance to State Farm and my office John. Connie is great at making the transition smooth and has the experience to give exceptional customer service. Thank you for the recommendation and the 5 star review. We really appreciate it!! "
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Scott Woerner

April 16, 2024

5  out of  5
rating by Scott Woerner
"I've been with this office for over 10 years and they have always provided excellent service. I'm on the road for extended periods of time and have multiple types of policies. They are aware of this and as such reach out to me in person to make sure I'm aware of any changes or potential lapse in coverage."
We responded:
"Hard to believe it's been 10 years!! Thanks so much for continuing to allow us to help you and for the 5-star review Scott"
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Ronald Tallman

April 11, 2024

5  out of  5
rating by Ronald Tallman
"I have been with State farm for 40 years. Whenever I've been the victim of a collision or hail damage they've always taken excellent care of me. State Farm adjusters often noted damage I had not noticed and paid for the extra repair. Five years ago we had a several thousand dollar claim regarding our home. I submitted the claim on Sunday evening. State Farm processed the claim and the money was in my bank account on Tuesday morning!! That's what I call quick service. Recently some thieves broke into my external air conditioning unit and ruined it trying to get the copper out. Bill's staff explained exactly how to go about getting it fixed and took care of all of the costs less a small deductable. Bill's staff contacted me a month ago and suggested that I increase the coverage on my house The increase was less than $3 for 6 months for a tremendous increase in coverage. Of course I accepted Whenever I have a question, Bill and his staff are always there and they explain things in great detail. I highly recommend Bill Mahaffy as an insurance agent."
We responded:
"Thank you for your confidence in my office and loyalty to State Farm after all of these years. I'm glad we have been able to help you when you had something unexpected happen. And I really appreciate the 5-Star review!!"
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Regina Gal

April 2, 2024

5  out of  5
rating by Regina Gal
"Billie is hands down the best! She is more than just a regular insurance agent. She makes your best interest her priority. She went out of her way multiple times for us to have the best rates on our policy."
We responded:
"Thank you Regina. Billie is the best, and works hard to find the best coverage at the best price for everyone she talks with. I appreciate your 5-star review and for allowing us to help you here in my office. "
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E Peterson

March 29, 2024

5  out of  5
rating by E Peterson
"I would like to Thank Bill Mahaffy lll-State Farm Insurance Agency. I have used them for quite sometime! I have a winter and a summer car.... so when it's time I change my insurance on these cars. They have been so helpful in the changes. Everyone I talk to are so friendly but still professional. This agency is wonderful."
We responded:
"Thank you for the 5-star review! We really appreciate your continued business and your kind words about my Agency. "
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Chris Layne

March 27, 2024

5  out of  5
rating by Chris Layne
"Lisa was my advocate writing a letter to the underwriters explaining my situation and the outcome was to my benefit! Thanks Lisa for listening, understanding & taking action."
We responded:
"Thank you for your 5-star review and your wonderful comments about Lisa. She continues to do a great job for our customers and I'm glad her hard work paid off for you. "
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Travis Green

March 27, 2024

5  out of  5
rating by Travis Green
"I have been with them for close to 12 years plus or minus. It is has been a wonderful experience. I'm not leaving them. They have stuck by my side. They are more than neighbors. They are family. Connie is awesome. Bill is awesome. JIM is awesome. The whole staff is awesome. A1 From Day 1... First class service to the Fullest. "Like a good neighbor State Farm is there!""
We responded:
"Wow!! Thank you so much for your 5-star review and for your very kind words Frank. We are glad to be part of your family!! "
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Jenyfer Kao

March 11, 2024

5  out of  5
rating by Jenyfer Kao
"I love this office. Things are done quickly and efficiently. They meet with me every year to go over what new discounts I might be eligible for. I trust them completely."
We responded:
"Thank you for the 5 star review Jenyfer. We appreciate your trust in us and for continuing to allow us to help you in our office. "
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paul besterman

November 3, 2023

5  out of  5
rating by paul besterman
"It has been a pleasure working with this office. I had Allstate and they bumped my policy from 120/month up to 240 with no communication. This was on a 2006 Honda CRV which was only worth about 4k and by the time I switched over I must have paid the cost of the car. Billy got me from 240 down to 50 bucks a month with a policy that offered better coverage. They are very communicative and helpful and they are on top of what I need same day. I bought a new car and texted for a new policy. Connie held my hand through the process and had my policy switched over within minutes. On a 2020 my policy was still 140$ less than I was paying on my cheap CRV through Allstate. I can’t say enough good things about this agency."
We responded:
"Thank you for the 5-star review Paul. I'm glad that you were able to save some money on your auto insurance through our office. And more importantly that you had a great experience going through the process with Billie and Connie. We have a great team here always looking to give exceptional customer service. Thanks again!! "
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Shawn Hobbs

September 20, 2023

5  out of  5
rating by Shawn Hobbs
"I have had nothing but positive experiences with this office. They have been on top of every request and question that I've had. I especially want to mention Lisa. Lisa is always knowledgeable but most importantly she is friendly and kind. Each time I work with her it brightens my day."
We responded:
"Thank you for the 5 star review Shawn. I really appreciate it. I feel that I have a great team in my office, and I'm glad you have had a positive experience with us. To know that Lisa brightened your day makes me happy for you and our other customers. "
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Allison Martin

August 19, 2023

5  out of  5
rating by Allison Martin
"The experience with Lisa was a great one! She worked endless hours on my case. I was amazed at her persistence to help me with my situation. My case was resolved with positive results! I’m very pleased that I go through this State Farm office for insurance!"
We responded:
"Thanks for the review Allison, and the 5 stars. I know Lisa worked hard for you, as she does for all of our customers. I'm glad you were pleased with the outcome and we appreciate you using us for your insurance needs. "
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nehru kayali

August 18, 2023

5  out of  5
rating by nehru kayali
"Home and auto insurance exist to protect you and your family from and other road users in case of accidents. Here at State Farm office managed by Bill Mahaffy III, gives you protection entitles you to additional benefits and perks. Very friendly staff working hard to get you best insurance coverage with reasonable rate!"
We responded:
"Thank you for the 5 star review Nehru. Our team works hard to make sure you have the protection you want. We appreciate the opportunity to work with you. Thanks again. "
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Victor Cruz

June 22, 2023

5  out of  5
rating by Victor Cruz
"Great staff, always willing to help."
We responded:
"Thanks Victor. I appreciate the 5-star review and the kind words about my team. "
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James Mcgillen

June 10, 2023

5  out of  5
rating by James Mcgillen
"Their team is always helpful and if they don't know the answer to a question they get back to you with one asap ."
We responded:
"We do have a great team here Jim, and I appreciate your kind words and 5-star review. Thank you for trusting us to help you here in our office. "
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Bud glover

April 21, 2023

5  out of  5
rating by Bud glover
"Very through with review and advice.!"
We responded:
"Thank you for the 5-star review and kind words Bud. We appreciate your business and look forward to working with you in the future. "
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Ronald Bestafka

February 4, 2023

5  out of  5
rating by Ronald Bestafka
"I had a conversation with Lisa on Friday with a concern, not only was she professional she dealt with me like I was one of her good friends"
We responded:
"Thanks so much for the 5-star review. Lisa is a wonderful asset to our team and I'm not surprised she treated you so well. Thanks again. "
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Kevin Mortimer

February 1, 2023

5  out of  5
rating by Kevin Mortimer
"Very pleased with Bill and staff. Always accommodating and looking out for my families best interest. Been with them for years and plan on many more."
We responded:
"It has been a pleasure helping you in our office Kevin. I appreciate the kind 5-star review and look forward to working with you for years to come. "