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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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paul besterman

November 3, 2023

5  out of  5 rating by paul besterman
"It has been a pleasure working with this office. I had Allstate and they bumped my policy from 120/month up to 240 with no communication. This was on a 2006 Honda CRV which was only worth about 4k and by the time I switched over I must have paid the cost of the car. Billy got me from 240 down to 50 bucks a month with a policy that offered better coverage. They are very communicative and helpful and they are on top of what I need same day. I bought a new car and texted for a new policy. Connie held my hand through the process and had my policy switched over within minutes. On a 2020 my policy was still 140$ less than I was paying on my cheap CRV through Allstate. I can’t say enough good things about this agency."
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Shawn Hobbs

September 20, 2023

5  out of  5 rating by Shawn Hobbs
"I have had nothing but positive experiences with this office. They have been on top of every request and question that I've had. I especially want to mention Lisa. Lisa is always knowledgeable but most importantly she is friendly and kind. Each time I work with her it brightens my day."
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Mr. TearZ

September 12, 2023

1  out of  5 rating by Mr. TearZ
"I love state farm but this location and Nicks lack of anything just drives me crazy. I am glad I have another agent who fights for me. I would be very hesitant on choosing this location and agent. It seems when you need them most this location will not be there for you! I'm glad my other agent actually cares. Get off your phone next time Nick when a customer enters and pays your salary. Connect with your consumers. I already hate insurance companies but at least make it somewhat tolerable. Everyone else in there was nice. I will never recommend anyone to this location."
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Allison Martin

August 19, 2023

5  out of  5 rating by Allison Martin
"The experience with Lisa was a great one! She worked endless hours on my case. I was amazed at her persistence to help me with my situation. My case was resolved with positive results! I’m very pleased that I go through this State Farm office for insurance!"
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nehru kayali

August 18, 2023

5  out of  5 rating by nehru kayali
"Home and auto insurance exist to protect you and your family from and other road users in case of accidents. Here at State Farm office managed by Bill Mahaffy III, gives you protection entitles you to additional benefits and perks. Very friendly staff working hard to get you best insurance coverage with reasonable rate!"
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Victor Cruz

June 22, 2023

5  out of  5 rating by Victor Cruz
"Great staff, always willing to help."
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James Mcgillen

June 10, 2023

5  out of  5 rating by James Mcgillen
"Their team is always helpful and if they don't know the answer to a question they get back to you with one asap ."
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Bud glover

April 21, 2023

5  out of  5 rating by Bud glover
"Very through with review and advice.!"
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Ronald Bestafka

February 4, 2023

5  out of  5 rating by Ronald Bestafka
"I had a conversation with Lisa on Friday with a concern, not only was she professional she dealt with me like I was one of her good friends"
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Kevin Mortimer

February 1, 2023

5  out of  5 rating by Kevin Mortimer
"Very pleased with Bill and staff. Always accommodating and looking out for my families best interest. Been with them for years and plan on many more."
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Yasmeen Batlle

January 31, 2023

5  out of  5 rating by Yasmeen Batlle
"Connie has been Absolutely amazing and kind. Thank you so much for helping me with everything! Happy customer!"
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Robert Carr

January 21, 2023

5  out of  5 rating by Robert Carr
"Bill and his staff have been the best agency I’ve seen in my 40 yrs of needing insurance. They also take good care of my family and friends. Thank you"
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Kristi Sipich

January 9, 2023

5  out of  5 rating by Kristi Sipich
"Billie and Lisa are amazing! I have had many questions and requested multiple quotes over the last year, and I can say that every single one of them was answered promptly with patience and kindness!! I would HIGHLY recommend this business to anyone shopping for insurance!"
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Kaleb Ramos

December 29, 2022

5  out of  5 rating by Kaleb Ramos
"Everyone has been very helpful and quick to take care of my needs."
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Rob Crane

December 28, 2022

5  out of  5 rating by Rob Crane
"Bill Mahaffy’s office has served my parents for decades. They’ve been absolutely wonderful to my family and today I separated from their account and Connie took care of me. She’s hard working, thorough, and very pleasant to talk to! She answered all my questions and got me set up quickly, even though I accidentally made it difficult on her deciding which vehicle I was going to end up in. Great office and amazing person Connie is!"
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Sergio Mendez

December 21, 2022

5  out of  5 rating by Sergio Mendez
"Really thankful for the help of the team! They have taken care of my family when ever there has been something to be taken care of!!"
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Yaroslav Kabyn

November 20, 2022

5  out of  5 rating by Yaroslav Kabyn
"They are always able to take care of me whenever I need, thank you for all the help."
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Steve H

November 18, 2022

5  out of  5 rating by Steve H
"Bill and his staff are great. They are always available to help answer questions. Lisa is quick, efficient and humorous."
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Cindy Kunkel

November 14, 2022

5  out of  5 rating by Cindy Kunkel
"Had an inquiry about my existing policy. Lisa provided excellent customer service and I had what was needed within an hour. Thank you Lisa"
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Stef G

November 10, 2022

5  out of  5 rating by Stef G
"Lisa is always friendly, helpful and knowledgeable!"
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Afton and Marc Reid

November 9, 2022

5  out of  5 rating by Afton and Marc Reid
"We have been insured by State Farm for many years. Bill Mahaffy and those that work with him are incredibly helpful and we feel secure in knowing they are looking out for us."
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Jessica B

November 8, 2022

5  out of  5 rating by Jessica B
"Connie was so kind and helpful in assisting me with my insurance needs! I had to change my renters insurance and she stepped me through it so patiently. I feel incredibly taken care of by this office, knowing they are there to help and they actually care! My car was stolen earlier this year and they were amazing and attentive."
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John Puckett

May 20, 2022

5  out of  5 rating by John Puckett
"The team at Bill Mahaffy is great to work with, I highly recommend them for your insurance needs."
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April 2, 2022

5  out of  5 rating by 222waverider
"Bill Mahaffy State Farm is by far the best insurance office I’ve worked with. Super professional and always has helped with any needs or questions I’ve had. Especially, Teri Bloyd has always been very helpful, responsive and just has excellent customer service. I would highly recommend this State Farm office! ~Erika"
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March 26, 2022

5  out of  5 rating by Tom
"Teri was very helpful & patient. So nice to talk with a real person. Great personal customer service!! Thanks again Teri for helping my family get coverage set up on all our cars."