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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Cardillo

May 1, 2024

5  out of  5 rating by Christopher Cardillo
"Lisa at Bill's office has taken tons of time to make sure our policies are correct. Always friendly and helpful. Couldn't be happier. All of the folks at the office are very courteous and I appreciate that I always get a person when I call."
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John Gode

May 1, 2024

5  out of  5 rating by John Gode
"I recently worked with Connie to change my auto and home insurance to keep the same coverage but save significant monies. Connie facilitated the change of companies making the transition a smooth and easy transaction. I found the level of expertise and customer service to be nothing short of excellent. I would highly recommend working with the Bill Mahaffy Agency to anyone for any insurance needs."
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Scott Woerner

April 16, 2024

5  out of  5 rating by Scott Woerner
"I've been with this office for over 10 years and they have always provided excellent service. I'm on the road for extended periods of time and have multiple types of policies. They are aware of this and as such reach out to me in person to make sure I'm aware of any changes or potential lapse in coverage."
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Ronald Tallman

April 11, 2024

5  out of  5 rating by Ronald Tallman
"I have been with State farm for 40 years. Whenever I've been the victim of a collision or hail damage they've always taken excellent care of me. State Farm adjusters often noted damage I had not noticed and paid for the extra repair. Five years ago we had a several thousand dollar claim regarding our home. I submitted the claim on Sunday evening. State Farm processed the claim and the money was in my bank account on Tuesday morning!! That's what I call quick service. Recently some thieves broke into my external air conditioning unit and ruined it trying to get the copper out. Bill's staff explained exactly how to go about getting it fixed and took care of all of the costs less a small deductable. Bill's staff contacted me a month ago and suggested that I increase the coverage on my house The increase was less than $3 for 6 months for a tremendous increase in coverage. Of course I accepted Whenever I have a question, Bill and his staff are always there and they explain things in great detail. I highly recommend Bill Mahaffy as an insurance agent."
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Regina Gal

April 2, 2024

5  out of  5 rating by Regina Gal
"Billie is hands down the best! She is more than just a regular insurance agent. She makes your best interest her priority. She went out of her way multiple times for us to have the best rates on our policy."
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E Peterson

March 29, 2024

5  out of  5 rating by E Peterson
"I would like to Thank Bill Mahaffy lll-State Farm Insurance Agency. I have used them for quite sometime! I have a winter and a summer car.... so when it's time I change my insurance on these cars. They have been so helpful in the changes. Everyone I talk to are so friendly but still professional. This agency is wonderful."
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Chris Layne

March 27, 2024

5  out of  5 rating by Chris Layne
"Lisa was my advocate writing a letter to the underwriters explaining my situation and the outcome was to my benefit! Thanks Lisa for listening, understanding & taking action."
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Travis Green

March 27, 2024

5  out of  5 rating by Travis Green
"I have been with them for close to 12 years plus or minus. It is has been a wonderful experience. I'm not leaving them. They have stuck by my side. They are more than neighbors. They are family. Connie is awesome. Bill is awesome. JIM is awesome. The whole staff is awesome. A1 From Day 1... First class service to the Fullest. "Like a good neighbor State Farm is there!""
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Jenyfer Kao

March 11, 2024

5  out of  5 rating by Jenyfer Kao
"I love this office. Things are done quickly and efficiently. They meet with me every year to go over what new discounts I might be eligible for. I trust them completely."
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paul besterman

November 3, 2023

5  out of  5 rating by paul besterman
"It has been a pleasure working with this office. I had Allstate and they bumped my policy from 120/month up to 240 with no communication. This was on a 2006 Honda CRV which was only worth about 4k and by the time I switched over I must have paid the cost of the car. Billy got me from 240 down to 50 bucks a month with a policy that offered better coverage. They are very communicative and helpful and they are on top of what I need same day. I bought a new car and texted for a new policy. Connie held my hand through the process and had my policy switched over within minutes. On a 2020 my policy was still 140$ less than I was paying on my cheap CRV through Allstate. I can’t say enough good things about this agency."
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Shawn Hobbs

September 20, 2023

5  out of  5 rating by Shawn Hobbs
"I have had nothing but positive experiences with this office. They have been on top of every request and question that I've had. I especially want to mention Lisa. Lisa is always knowledgeable but most importantly she is friendly and kind. Each time I work with her it brightens my day."
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Mr. TearZ

September 12, 2023

1  out of  5 rating by Mr. TearZ
"I love state farm but this location and Nicks lack of anything just drives me crazy. I am glad I have another agent who fights for me. I would be very hesitant on choosing this location and agent. It seems when you need them most this location will not be there for you! I'm glad my other agent actually cares. Get off your phone next time Nick when a customer enters and pays your salary. Connect with your consumers. I already hate insurance companies but at least make it somewhat tolerable. Everyone else in there was nice. I will never recommend anyone to this location."
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Allison Martin

August 19, 2023

5  out of  5 rating by Allison Martin
"The experience with Lisa was a great one! She worked endless hours on my case. I was amazed at her persistence to help me with my situation. My case was resolved with positive results! I’m very pleased that I go through this State Farm office for insurance!"
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nehru kayali

August 18, 2023

5  out of  5 rating by nehru kayali
"Home and auto insurance exist to protect you and your family from and other road users in case of accidents. Here at State Farm office managed by Bill Mahaffy III, gives you protection entitles you to additional benefits and perks. Very friendly staff working hard to get you best insurance coverage with reasonable rate!"
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Victor Cruz

June 22, 2023

5  out of  5 rating by Victor Cruz
"Great staff, always willing to help."
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James Mcgillen

June 10, 2023

5  out of  5 rating by James Mcgillen
"Their team is always helpful and if they don't know the answer to a question they get back to you with one asap ."
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Bud glover

April 21, 2023

5  out of  5 rating by Bud glover
"Very through with review and advice.!"
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Ronald Bestafka

February 4, 2023

5  out of  5 rating by Ronald Bestafka
"I had a conversation with Lisa on Friday with a concern, not only was she professional she dealt with me like I was one of her good friends"
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Kevin Mortimer

February 1, 2023

5  out of  5 rating by Kevin Mortimer
"Very pleased with Bill and staff. Always accommodating and looking out for my families best interest. Been with them for years and plan on many more."
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Yasmeen Batlle

January 31, 2023

5  out of  5 rating by Yasmeen Batlle
"Connie has been Absolutely amazing and kind. Thank you so much for helping me with everything! Happy customer!"
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Robert Carr

January 21, 2023

5  out of  5 rating by Robert Carr
"Bill and his staff have been the best agency I’ve seen in my 40 yrs of needing insurance. They also take good care of my family and friends. Thank you"
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Kristi Silvestre

January 9, 2023

5  out of  5 rating by Kristi Silvestre
"Billie and Lisa are amazing! I have had many questions and requested multiple quotes over the last year, and I can say that every single one of them was answered promptly with patience and kindness!! I would HIGHLY recommend this business to anyone shopping for insurance!"
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Kaleb Ramos

December 29, 2022

5  out of  5 rating by Kaleb Ramos
"Everyone has been very helpful and quick to take care of my needs."
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Rob Crane

December 28, 2022

5  out of  5 rating by Rob Crane
"Bill Mahaffy’s office has served my parents for decades. They’ve been absolutely wonderful to my family and today I separated from their account and Connie took care of me. She’s hard working, thorough, and very pleasant to talk to! She answered all my questions and got me set up quickly, even though I accidentally made it difficult on her deciding which vehicle I was going to end up in. Great office and amazing person Connie is!"
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Sergio Mendez

December 21, 2022

5  out of  5 rating by Sergio Mendez
"Really thankful for the help of the team! They have taken care of my family when ever there has been something to be taken care of!!"